CRMC user guides
Here you will find comprehensive advice on how to implement and use our Climate resilience measurement frameworks and tools ( CRMC ). Please sign up to our newsletter if you would like to be notified when we add new user guides.
User guides
Please use the language and tool type filters to narrow down the displayed guides. By default, all available languages for both CRMC and FRMC will be displayed.
Using online data collection
In this document, we provide some guidance on what to consider and outline some of the pros and cons of conducting online surveys for each of the data collection methods.
Published in April 16, 2026
Project set up, study set up, data collection, and grading
This document is a detailed learning companion laying out the necessary steps for the baseline resilience assessment at community level using the CRMC, as part of a wider development / resilience programme by implementing organizations.
Published in April 16, 2026
Conducting ‘endlines’
This document provides guidance and ideas to help you set up, conduct, grade, and analyse repeat t-line studies (simply referred to as ‘endlines’ hereafter).
Published in April 14, 2026
Post-event study: user guide
This is the User Guide showing you the necessary steps to deploy the post-disaster study in the Climate Resilience Measurement for Communities (CRMC).
Published in March 18, 2026
Gender equality and social inclusion: a supportive guide for the Climate Resilience Measurement for Communities (CRMC)
Gender equality and social inclusion (GESI): a supportive guide for the Climate Resilience Measurement for Communities (CRMC) provides practical guidance for CRMC practitioners to strengthen GESI integration within their work.
Published in February 25, 2026
Understanding the concepts and principles behind the CRMC approach
This guide outlines the key concepts and principles that underpin the Climate Resilience Measurement for Communities (CRMC) approach.
Published in February 20, 2026
CRMC step by step guide to the process and software
This document explains the process of using the CRMC tool and the various roles and responsibilities involved.
Published in December 12, 2025
CRMC Glossary
The definitions provided in this glossary relate to how these terms are used in the Climate Resilience Measurement for Communities (CRMC).
Published in August 20, 2025
Conducting ‘endlines’ in the FRMC – Spanish translation
En este documento se ofrecen orientaciones e ideas que le ayudarán a preparar, realizar, calificar y analizar los estudios de línea t repetidos (denominados simplemente "líneas finales" a continuación). El objetivo principal de esta ...
Published in December 20, 2023
From results analysis to intervention planning
This guidance aims to help practitioners to analyse CRMC results, along with other information, as well as share and discuss results with communities and other relevant stakeholders.
Published in March 28, 2023
Using online data collection
We have created the Climate Resilience Measurement for Communities (CRMC) and added a functionality that allows FRMC and CRMC users to conduct ‘online surveys’ as part of your data collection process to measure community resilience.
Published in March 28, 2023
Post-event study – User guide
This is the User Guide showing you the necessary steps to deploy the post-event study in the Flood Resilience Measurement for Communities (FRMC).
Published in March 2, 2023
Sex, age and disability in flood resilience interventions
This document provides guidance on analyzing sex, age and disability (SAD) disaggregated data as a starting point to understand and highlight barriers that different groups of people might face related to flood resilience, such as access ...
Published in January 17, 2023
Conducting ‘endlines’ in the FRMC
This document provides guidance and ideas to help you set up, conduct, grade, and analyse repeat t-line studies (simply referred to as ‘endlines’ hereafter). This guide mostly aims to familiarize project leads and trainers with the requirements ...
Published in December 1, 2022
Flood Resilience Measurement for Communities: Using online data collection
As part of ongoing enhancements to the Flood Resilience Measurement for Communities (FRMC) and based on feedback received from implementing organizations, we have added a functionality that allows you to conduct ‘online surveys’ as part ...
Published in November 2, 2020
FRMC – Overview over the 44 sources of resilience
This document summarizes each of our 44 sources of resilience including name, definition, assessment notes as well as associated questions for data collection.
Published in September 1, 2020
Project set up, study set up, data collection, and grading
This guide provides information and advice to help you gather high quality information working with the community. This guide has been written for everyone using the Flood Resilience Measurement for Communities (FRMC). This learning companion ...
Published in January 1, 2020
Flood Resilience Measurement for Communities: From results analysis to intervention planning
This guidance aims to help practitioners to analyse results from using the Flood Resilience Measurement for Communities , along with other information, as well as share and discuss results with communities and other relevant stakeholders. ...
Published in December 2, 2019
Understanding the concepts and principles behind the approach
This document sets out some key concepts and principles underpinning the Flood Resilience Measurement for Communities (FRMC) approach. It includes discussion of important concepts and definitions, and answers frequently asked questions. ...
Published in December 1, 2019
Step by step guide to the process and software
This document explains the process of using the Flood Resilience Measurement for Communities (FRMC) tool and the various roles and responsibilities involved.
Published in September 2, 2019
FRMC Glossary
A Glossary of terms that are useful when using the Flood Resilience Measurement fir Communities (FRMC). The definitions provided in this glossary relate specifically to how these terms are used in the FRMC. Definitions have been developed ...
Published in August 1, 2019
The Flood Resilience Measurement for Communities (FRMC)
This document provides detail on the conceptual framework behind the Flood Resilience Measurement for Communities (FRMC) and explains how it is applied practically, including the software used. Over 110 communities in nine countries participated ...
Published in February 1, 2019
FRMC iOS App Guide
This guide is intended to explain how to use and navigate through the Flood Resilience Measurement App on your iOS device (iPhone or iPad). How to get your login credentials is NOT explained in this guide. You will receive this from your trainer.
Published in July 16, 2018
FRMC Android App User Guide
This guide is intended to explain how to use and navigate through the Flood Resilience Measurement App on your Android device. How to get your login credentials is NOT explained in this guide. You will receive this from your trainer.
Published in July 9, 2018
Access the tool
The app and supporting website for the CRMC is private and closed, not for public use. It is password protected and only accessible for trained users from the Zurich Flood Resilience Alliance.
For more information please email Zurich Flood Resilience Alliance at: info@floodresilience.net.
Intellectual property
The Climate Resilience Measurement for Communities (CRMC) has been developed as a product of the Zurich Flood Resilience Alliance (the Alliance) and consists of:
- the measurement framework and associated materials,
- a hybrid online and mobile app-based software tool, and
- the data the measurement generates.
The CRMC framework and associated materials were developed by organizations working through the Alliance. The framework and associated materials are the joint intellectual property of the Alliance. Materials pertaining to the CRMC may be used and reproduced freely for research and non-profit purposes only.
The software: Zurich Insurance contracted and paid IBM to develop and maintain the CRMC software, and hence Zurich owns the IP that is the software and associated technical guidance. Use of the software may be provided for non-commercial purposes only.
The data: All data are collected in accordance with ethical data collection practices, and are anonymous at the individual and household levels. The data within the tool ultimately are controlled by the organizations that collected it. As a condition of using the framework, all organizations have agreed that data will be stored in a central database and be used for research purposes following the signing of an access agreement that Zurich is managing.
Use-rights: The Alliance are keen for the CRMC to be used as widely as possible, within the time-frame of the current phase running until 2024. Existing partners are encouraged to expand use of the tool within the remit of the Alliance. The Alliance invites expressions of interest by new organizations wishing to use the CRMC by filling out an access request in this document or emailing info@floodresilience.net
The CRMC website and supporting App are not for use by the general public. They are password protected and only accessible if you have registered with the Zurich Flood Resilience Alliance. The Google Play and App Store buttons are quick links to download the mobile App which is part of the CRMC suite of tools.
For more information please email Zurich Flood Resilience Alliance at: info@floodresilience.net.
